About Us
Welcome to Insulation4Less (I4L)
Insulation4Less (I4L) is proud to be the U.S. branch of Prodex, conveniently located in Houston, TX. We specialize in warehousing millions of square feet of high-quality reflective insulation, designed specifically for the U.S. and Canadian markets. Our commitment to prompt service ensures that we meet the needs of our customers efficiently.
Our Mission
At I4L, our mission is to provide affordable, top-notch insulation solutions while ensuring exceptional customer service. With a dedicated team of just five, we streamline our operations to keep costs low, allowing us to offer Prodex Total—the industry's leading reflective insulation—at unbeatable prices.
Our Commitment to You
Our unique operational model allows us to fulfill orders swiftly. In the morning, we handle order processing and respond to emails. In the afternoon, we focus on returning calls. This approach has enabled us to sell and ship over 5 billion square feet of insulation to satisfied customers.
We appreciate your patience as we operate with a small team. In return, we offer:
- Same-day customer pick-ups
- Truck-load, LTL, and FedEx shipments dispatched by the next business day
- Competitive pricing that beats any competitor with matching product specifications
Communication Made Easy
All the information you need—pricing, ordering, technical support, installation guidance, and product comparisons—is accessible on our website. For inquiries, simply click the "Ask Our Experts" or "Contact Us" links located at the top and bottom of every page. We provide comprehensive information via email and follow up for those interested in a phone conversation.
Who We Serve
Our customer base primarily consists of repeat contractors, but we also welcome do-it-yourselfers looking for quality insulation solutions.
Our Commitment to Transparency and Credibility
I4L is proudly accredited by the Better Business Bureau (BBB) since 2004, maintaining an A+ rating. The BBB has established standards for ethical business practices, ensuring that we uphold the highest level of integrity.
Learn more about our BBB Accreditation here.
We also value independent customer feedback. Our reviews on Site Jabber are genuine, as this platform only allows verified customers to post their experiences. You can view our reviews here.
Quality Assurance
To guarantee our products meet industry standards, Prodex participates in the ASTM Rima International verification program. This third-party verification ensures our insulation complies with stringent requirements, providing our clients with peace of mind.
More information about our verification process is available upon request.
Innovative Customer Engagement
We believe in rewarding our customers for their contributions. I4L compensates those who submit video installation instructions, recognizing the time and effort involved. Compensation ranges from $25 to $75 for each submission, fostering a collaborative community focused on product selection and installation methods.
